About Us

Welcome to Laati – Where Tradition Meets Timeless Elegance

At Laati, we blend India’s rich heritage with modern artistry to create exquisite silver jewelry that celebrates your unique style. Our creations are more than just ornaments—they are expressions of identity, tradition, and love. Whether you’re cherishing a milestone or embracing everyday moments, Laati is here to make them unforgettable.

Our Journey

Laati was born from a passion for designing jewelry that resonates deeply with its wearer. From humble beginnings to becoming a trusted name in silver craftsmanship, our journey has always been inspired by the stories and celebrations of our customers. Today, Laati stands as a symbol of quality, authenticity, and artistic brilliance.

What Sets Us Apart?

• Pure Silver Promise: Many of our designs are crafted from 999 pure silver, and all our products meet the highest standards of quality and durability.
• Timeless Craftsmanship: Each piece is a testament to the skill and dedication of our artisans, blending traditional techniques with contemporary designs.
• Designed for Every Moment: Whether you prefer minimalist elegance or bold statements, our collections are curated to suit every occasion and style.

Our Philosophy

At Laati, we believe that jewelry is more than an accessory—it’s a story, a memory, and a connection. Each creation is thoughtfully designed to:

• Reflect authenticity and purity.
• Celebrate the union of tradition and modernity.
• Provide an experience of affordable luxury without compromising on quality.

Our Collections

From sacred scriptures like the Shiv Chalisa and Hanuman Chalisa to intricate bracelets, rings, and chains, Laati offers something for everyone. Each design is crafted with precision to honor India’s cultural legacy while embracing contemporary trends.

Our Commitment

Laati is dedicated to:

• Preserving the heritage of Indian craftsmanship.
• Upholding the authenticity of our silver jewelry.
• Offering sustainable and ethically sourced products.
• Creating designs that inspire and connect with your personal story.

Let’s Celebrate Together

Whether you’re gifting a loved one, commemorating a special event, or indulging in self-love, Laati is here to add a touch of elegance to your journey. Discover the joy of wearing jewelry that’s as unique and special as you are.

Connect with Us

We’d love to be part of your story! Follow us on social media for the latest updates, exclusive designs, and more. For any queries or assistance, visit our Contact Us page.

Laati – Celebrate Tradition, Embrace Elegance.

Frequently Asked Questions (FAQ)

Welcome to the Lati FAQ page! Here, we answer some of the most common questions about our products, services, and policies. If you have additional questions, feel free to contact us through our Contact us page.

1. Are all your products made of pure silver?
Yes, all our jewelry is crafted from 100% pure silver, ensuring high-quality and long-lasting durability. We do not use silver plating or any mixed materials.

2. How do I care for my silver jewelry?
To maintain the shine of your silver jewelry:

• Store it in a cool, dry place, preferably in an airtight pouch.
• Avoid direct exposure to chemicals like perfumes or cleaning agents.
• Clean it regularly with a soft cloth or a silver cleaning solution.

3. Do you offer customization for your jewelry?
Currently, we do not provide customization services, but we offer a wide range of designs to suit every style and occasion.

4. What payment methods do you accept?
We accept all major payment methods, including credit/debit cards, UPI, net banking, and digital wallets like Paytm and Google Pay.

5. How long does delivery take?
Standard delivery typically takes 5-7 business days, depending on your location. You can track your order using the tracking link provided after purchase.

6. Do you offer international shipping?
At this time, we only ship within India. We are working on expanding our services to international markets.

7. What is your return and refund policy?
We accept returns within 7 days of delivery, provided the product is unused and in its original packaging. Refunds will be processed within 5-7 business days after the returned product is inspected. Please refer to our Returns & Refund Policy page for more details.

8. How can I check if my silver jewelry is authentic?
Our products come with a hallmark stamp that certifies their purity. We take pride in offering only genuine silver jewelry.

9. Do you have a physical store?
Currently, we operate exclusively online, offering the convenience of shopping from your home.

10. How can I contact customer support?
You can reach out to us via email at support@laati.co or call us at +91-6392525442. We are available from Monday to Saturday, 10 AM to 6 PM.

If your question isn’t listed here, don’t hesitate to get in touch with us. We’re here to help!

Introduction
This Privacy Policy describes how https://laati.co/, PIYUSH SONI, and its affiliates (collectively "PIYUSH SONI", we, our, us) collect, use, share, protect, or otherwise process your information/personal data through our website (hereinafter referred to as "Platform"). Please note that you may be able to browse certain sections of the Platform without registering with us. We do not offer any product/service under this Platform outside India, and your personal data will primarily be stored and processed in India. By visiting this Platform, providing your information, or availing of any product/service offered on the Platform, you expressly agree to be bound by the terms and conditions of this Privacy Policy, the Terms of Use, and the applicable service/product terms and conditions, and agree to be governed by the laws of India, including but not limited to the laws applicable to data protection and privacy. If you do not agree, please do not use or access our Platform.

Collection
We collect your personal data when you use our Platform, services, or otherwise interact with us during the course of our relationship. Some of the information that we may collect includes but is not limited to personal data/information provided to us during sign-up/registering or using our Platform, such as name, date of birth, address, telephone/mobile number, email ID, and/or any such information shared as proof of identity or address. Sensitive personal data may also be collected with your consent, such as your bank account, credit or debit card, or other payment instrument information, or biometric information such as facial features or physiological information (for certain features on the Platform) in accordance with applicable laws. You always have the option to not provide certain information by choosing not to use a particular service or feature on the Platform.

We may track your behavior, preferences, and other information you choose to provide on our Platform. This information is compiled and analyzed on an aggregated basis. We will also collect your information related to your transactions on the Platform and such third-party business partner platforms. If a third-party business partner collects your personal data directly from you, you will be governed by their privacy policies. We request you to read their privacy policies before disclosing any information. If you receive an email or call claiming to be from PIYUSH SONI requesting personal data like debit/credit card PIN, net-banking, or mobile banking passwords, do not provide such information. Report such incidents immediately to the appropriate law enforcement agency.

Usage
We use personal data to provide the services you request. To the extent we use your personal data to market to you, we will provide the ability to opt-out of such uses. We use your personal data to assist sellers and business partners in handling and fulfilling orders, enhance customer experience, resolve disputes, troubleshoot problems, inform you about offers and updates, customize your experience, detect and prevent fraud or other criminal activity, enforce our terms, conduct research and analysis, and as otherwise described at the time of collection.

Sharing
We may share your personal data internally within our group entities, affiliates, and other corporate entities. These entities and affiliates may market to you unless you explicitly opt-out. We may also disclose personal data to third parties, such as sellers, business partners, service providers, logistics partners, and payment processors. Disclosures may also occur to comply with legal obligations or enforce agreements. Government agencies or authorized law enforcement agencies may receive personal data as required by law.

Security Precautions
We adopt reasonable security practices to protect your personal data from unauthorized access, disclosure, or misuse. However, data transmission over the internet cannot be completely secure, and users accept inherent risks. Users are responsible for protecting their login credentials.

Data Deletion and Retention
You can delete your account by visiting your profile settings or contacting us. Pending claims, grievances, or services may delay account deletion. Once deleted, all account information is lost. We retain data only as long as necessary for the purpose collected or as required by law.

Your Rights
You may access, rectify, and update your personal data through the Platform.

Consent
By visiting our Platform or providing information, you consent to the collection, use, storage, and disclosure of your information in accordance with this Privacy Policy. You may withdraw your consent by contacting the Grievance Officer with the subject "Withdrawal of consent for processing personal data." Withdrawal is subject to verification and will not apply retrospectively.

Changes to this Privacy Policy
This Privacy Policy may be updated to reflect changes in practices. Please check periodically for updates.

Contact Us:

• Phone: 6392525442
• Hours: Monday - Friday (9:00 AM - 6:00 PM)