Privacy policy
Introduction
This Privacy Policy describes how https://laati.co/, PIYUSH SONI, and its affiliates (collectively "PIYUSH SONI", we, our, us) collect, use, share, protect, or otherwise process your information/personal data through our website (hereinafter referred to as "Platform"). Please note that you may be able to browse certain sections of the Platform without registering with us. We do not offer any product/service under this Platform outside India, and your personal data will primarily be stored and processed in India. By visiting this Platform, providing your information, or availing of any product/service offered on the Platform, you expressly agree to be bound by the terms and conditions of this Privacy Policy, the Terms of Use, and the applicable service/product terms and conditions, and agree to be governed by the laws of India, including but not limited to the laws applicable to data protection and privacy. If you do not agree, please do not use or access our Platform.
Collection
We collect your personal data when you use our Platform, services, or otherwise interact with us during the course of our relationship. Some of the information that we may collect includes but is not limited to personal data/information provided to us during sign-up/registering or using our Platform, such as name, date of birth, address, telephone/mobile number, email ID, and/or any such information shared as proof of identity or address. Sensitive personal data may also be collected with your consent, such as your bank account, credit or debit card, or other payment instrument information, or biometric information such as facial features or physiological information (for certain features on the Platform) in accordance with applicable laws. You always have the option to not provide certain information by choosing not to use a particular service or feature on the Platform.
We may track your behavior, preferences, and other information you choose to provide on our Platform. This information is compiled and analyzed on an aggregated basis. We will also collect your information related to your transactions on the Platform and such third-party business partner platforms. If a third-party business partner collects your personal data directly from you, you will be governed by their privacy policies. We request you to read their privacy policies before disclosing any information. If you receive an email or call claiming to be from PIYUSH SONI requesting personal data like debit/credit card PIN, net-banking, or mobile banking passwords, do not provide such information. Report such incidents immediately to the appropriate law enforcement agency.
Usage
We use personal data to provide the services you request. To the extent we use your personal data to market to you, we will provide the ability to opt-out of such uses. We use your personal data to assist sellers and business partners in handling and fulfilling orders, enhance customer experience, resolve disputes, troubleshoot problems, inform you about offers and updates, customize your experience, detect and prevent fraud or other criminal activity, enforce our terms, conduct research and analysis, and as otherwise described at the time of collection.
Sharing
We may share your personal data internally within our group entities, affiliates, and other corporate entities. These entities and affiliates may market to you unless you explicitly opt-out. We may also disclose personal data to third parties, such as sellers, business partners, service providers, logistics partners, and payment processors. Disclosures may also occur to comply with legal obligations or enforce agreements. Government agencies or authorized law enforcement agencies may receive personal data as required by law.
Security Precautions
We adopt reasonable security practices to protect your personal data from unauthorized access, disclosure, or misuse. However, data transmission over the internet cannot be completely secure, and users accept inherent risks. Users are responsible for protecting their login credentials.
Data Deletion and Retention
You can delete your account by visiting your profile settings or contacting us. Pending claims, grievances, or services may delay account deletion. Once deleted, all account information is lost. We retain data only as long as necessary for the purpose collected or as required by law.
Your Rights
You may access, rectify, and update your personal data through the Platform.
Consent
By visiting our Platform or providing information, you consent to the collection, use, storage, and disclosure of your information in accordance with this Privacy Policy. You may withdraw your consent by contacting the Grievance Officer with the subject "Withdrawal of consent for processing personal data." Withdrawal is subject to verification and will not apply retrospectively.
Changes to this Privacy Policy
This Privacy Policy may be updated to reflect changes in practices. Please check periodically for updates.
Contact Us:
- Phone: 6392525442
- Hours: Monday - Friday (9:00 AM - 6:00 PM)