Refund policy

Return Policy

We offer a return within the first 7 days from the date of your purchase. If 7 days have passed since your purchase, you will not be eligible for a return or refund of any kind.

To be eligible for a return, the purchased item must be unused and in the same condition as you received it. The item must have its original packaging. Items purchased during a sale may not be eligible for return.

Certain categories of products or items may be exempt from returns or refunds. These categories will be identified at the time of purchase.

For accepted return or exchange requests, once your returned product or item is received and inspected by us, you will receive an email notifying you about the receipt of the returned product. If the product passes the quality check, your return request will be processed in accordance with our policies.

REFUND POLICY

This refund and cancellation policy outlines how you can cancel or seek a refund for a product or service purchased through the Platform.

Cancellations will only be considered if the request is made within 7 days of placing the order. However, cancellation requests may not be entertained if the orders have been communicated to the sellers or merchants listed on the Platform and they have initiated the shipping process, or if the product is already out for delivery. In such cases, you may choose to reject the product at the time of delivery.

For products with a manufacturer’s warranty, please address any issues directly with the manufacturer.

For refunds approved by PIYUSH SONI, the amount will be credited to you within 7 days.